At Sola Bamboo Architecture Co., Ltd (collectively, “Sola Bamboo Architecture”), we take the privacy of your personal data is taken seriously. This Privacy Policy describes the practices related to the collection, use and disclosure of personal information, including the rights of the personal data subjects under the Personal Data Protection Act.

Collection of personal information
We collect personal information that we receive directly from you through the following channels:
  • Phone number
  • Email
We may collect your personal information that we access from other sources, such as search engines, social media, government agencies, other outsiders, etc.
 
Types of personal data collected
  • Personal data such as first name, last name, age, date of birth, nationality, ID number, passport, etc.
  • Contact information, such as address, phone number, email address, etc.
  • Account information, such as user account, usage history, etc.
  • Proof of identity, such as a copy of ID card, a copy of passport, etc.
  • Transactional and financial information, such as order history, credit card details, bank accounts, etc.
  • Technical information such as IP address, cookie ID, website usage history (activity log), etc.
  • Other information such as images, animations, and any other information that is considered personal data under the Personal Data Protection Act.

We will collect, use or disclose the following sensitive personal data when we have your explicit consent to do so, unless we are required to do so by law

  • Ethnicity
  • Race
  • Religion or belief
  • Health information
  • Union data
  • Biological data such as facial image data iris simulation data fingerprint replication

Any other information relating to your personal data as announced by the Personal Data Protection Committee.

Minor
If you are under 20 years of age or have legal restrictions. We may collect, use or disclose your personal information. We may require the consent of your parent or guardian or if permitted by law. If we determine that personal information of minors has been collected without the consent of their parent or guardian. We will delete this information from our servers.

Methods of keeping personal data
We will keep your personal data in documents and digital formats.
 
We will keep your personal data as follows:
  • On our company server in Thailand
  • At an overseas server provider
Processing of personal data
We will collect, use or disclose your personal data for the following purposes:
  • to create and manage user accounts
  • to provide goods or services
  • to improve a product, service or user experience
  • for management within the company
  • for marketing and advertising
  • for customer service
  • to collect feedback
  • to pay for goods or services
  • to comply with terms and conditions
  • to comply with laws and regulations of governmental authorities
 
Internal management
We may share your personal information within the company when necessary to improve and develop our products or services. We may collect internal information for products or services under this policy for the greater benefit of you and others.
 
Service Provider
We may share some of your personal information with our service providers when necessary to perform various tasks such as payment, marketing, product or service development, etc. Service providers have their own privacy policies.
 
Business Partner
We may share certain information with business partners to contact them to coordinate the provision of goods or services and to provide necessary information about the availability of goods or services.

Prosecution
In the event of a legal or regulatory request, we will disclose your personal information to government agencies such as courts, government agencies, etc. as necessary.

Transfer of personal data abroad
We may disclose or transfer your personal information to an individual, organization or server located overseas. We will take various steps to ensure that the transfer of your personal data to the destination country has appropriate standards for the protection of personal data or as otherwise required by law.
 
Retention period for personal data
We will retain your personal data for as long as it is necessary for you to be a customer or have a relationship with us, or as long as it is necessary to fulfill the purposes related to this policy. thereafter If required by law, we will delete, destroy or otherwise anonymize your personal data. when it is no longer necessary or at the end of the period specified
 

Rights of personal data subject under the Personal Data Protection Act You have the right to:

  • Right to withdraw consent if you have given your consent We will collect, use or disclose your personal data. Either the consent you gave before the Personal Data Protection Act came into force or after. You have the right to withdraw your consent at any time.
  • Right of access You have the right to request access to your personal information for which we are responsible and to ask us to copy it for you, including asking us to tell you how we obtained your personal information.
  • Right to data portability You have the right to receive your personal data if we have provided it in a format that is readable or usable by means of a work device or device. automatically and may use or disclose personal data in an automated manner. and have the right to request that we transfer or transmit personal data in that form to another personal data controller if this is possible in an automated manner. unless this is not possible for technical reasons.
  • Right to object You have the right to object to the collection, use or disclosure of your personal data at any time. If the collection, use or disclosure of your personal data is for the purpose of carrying out necessary activities in our legitimate interests or those of another person or entity. without exceeding the limits that you can reasonably expect, or to carry out orders in the public interest.
  • Right to erasure/destruction You have the right to request that your personal data be erased/destroyed or that your personal data no longer be identifiable. If you believe that your personal data has been unlawfully collected, used or disclosed in connection with applicable law, or if you believe that we must retain it for the relevant purposes in this policy, or if you have exercised your right to withdraw your consent or exercise your right to object as stated above
  • Right to Restrict Processing You have the right to request a temporary suspension of the use of your personal data if we are considering your right to rectify or your right to object, or if we are otherwise required by applicable law to delete or destroy your personal data but you request that we suspend its use instead.
  • Right to rectification You have the right to request that your personal data is accurate, up to date, complete and not misleading.
  • Right to Complain You have the right to file a complaint with the appropriate judicial authority. If you believe that the collection, use or disclosure of your personal information violates relevant laws.
 

You may exercise your rights as the data subject identified above. By contacting our Privacy Officer as described at the end of this policy. We will notify you of the outcome within 30 days of receiving your request to exercise your rights. If we reject a request, we will inform you of the reason for the rejection through various channels such as SMS, email, phone call, letter, etc.

Advertising and marketing
to obtain our products or services We use your information to analyze and improve our products or services. and marketing through Google, Facebook, Pixel tracking code, etc. We use this information to make our products or services suitable for you.

Personal tracking technology (cookies).
To make your user experience more complete and efficient, we use cookies or similar technologies. to improve access to products or services, serve appropriate advertising, and track your usage We use cookies to identify and track users of our website and access to our website. If you do not want cookies on your computer, you can set your browser to reject cookies before using our website.
 
For more information about the use of cookies and their settings, please see the Cookie Policy.
 
Maintaining the security of personal data
We will maintain the security of your personal data in accordance with the following principles:
1. confidentiality
2. accuracy and completeness
3. ready-to-use condition.
In order to prevent the loss, access, use, modification, correction or disclosure, we will also implement security measures for personal data. This includes measures to prevent management. Technical precautions and physical safeguards related to accessing or controlling the use of personal data
 
Notification in the event of a personal data breach.
In the event of a personal data breach, we will notify the Commission’s Office for the Protection of Personal Data without undue delay, and as soon as possible, i.e., within 72 hours after we learn of the cause. If the breach poses a high risk of affecting your rights and freedoms, we will notify you of breaches with remedies without undue delay through various channels such as website, text message (SMS), email, phone call, letter, etc.
 
Changes to the privacy policy
We may revise this policy from time to time. You can view the revised terms of this policy on our website.
 
This Policy was last revised and is effective as of May 2O, 2O22.
 
Privacy Policy of Other Sites
This Privacy Policy applies solely to the provision of products, services and use of the Website for our customers. If you visit another website, even through our website The protection of personal data will be in accordance with the privacy policy of that website. which we are not affiliated with
 
Contact details
If you would like to inquire about this Privacy Policy Including requesting to exercise rights, you can contact us as follows:
 
Sola Bamboo Architecture Co., Ltd.
69 M.5 Sanga Ban, Doi Saket District, Chiang Mai, Thailand 5O22O
Email : solabambooarchitecture@gmail.com
Phone: +66 952 34O 56O (Eng/Spa)
Phone: +66 966 925 939 (Th)